Return Policy

Jinny’s Music Studio is committed to providing high-quality services and facilities. Please read our Return Policy carefully, as it outlines the terms and conditions for bookings, memberships, and packages. By using Jinny’s Music Studio services, you agree to the following terms:

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1. Non-Refundable and Non-Transferable Terms

• Bookings and Memberships: All studio rental bookings, packages, and memberships are non-refundable and non-transferable.

2. Unused Hours and Validity

• Packages: Any unused hours from packages cannot be carried over beyond the agreed validity period of the rental or recording objectives. All objectives must be agreed upon, quoted, approved and paid by the client before the session.

• Memberships: Unused hours from memberships cannot roll over to subsequent months.

3. Upgrades

Clients may upgrade to a higher-tier package or membership at any time. The price difference will be applied based on the remaining balance or sessions.

4. Scheduling and Availability

All studio sessions must be scheduled in advance and are subject to availability. Jinny’s Music Studio cannot guarantee availability without prior booking.

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5. Cancellations and Rescheduling

• Cancellations or rescheduling requests must be submitted at least 24 hours before the scheduled session.

• Failure to provide 24 hours’ notice will result in the session being marked as used, with no refund or credit offered.

6. Commitment Periods

• Minimum Commitment: Certain packages and services may require a minimum commitment period (e.g., 12 months for specific recurring agreements).

Support Desk

If you have any questions or concerns regarding this Return Policy, please contact us at jinny@jinnysmusicstudio.com.

Version History (Change log)

Our change log outlines updates to this Return Policy. Please note that changes may occur frequently and may not always be reflected immediately.

Version 1.0 - January 11, 2025

• First release of the Return Policy tailored for Jinny’s Music Studio.